Business process expertise .......enabling transformations |    |
PIE - AI Powered Process Improvement Engine
PIE is a Process Street based AI powered process analyzer.
By design, PIE takes a 360o structured approach to evaluate and optimize business processes effectively.
The process improvements are predicated on the company profile, the situation surrounding the process in question and the desired process improvement objectives. By implementing knowledge-driven decisions, PIE ensures sustainable improvements and efficiencies. This approach enhances organizational performance while aligning with strategic goals.
Amongst the numerous process improvements that PIE puts forward, it also identifies the features and functionalities of Process Street that can be deployed to best achieve the recommended process improvements critical for compliance.
PIE consultation, analysis and provision of the reports is conducted in a live 1:1 virtual session with a business process expert that typically takes between 60 ~ 90 minutes. All interactions with PIE are performed live in the presence of the client in real-time to ensure a personalized and tailored experience. Our sessions are designed for maximum engagement and effectiveness, catering to individual clients' needs. The process diagnostic reports generated are emailed to the client instantly during the session.
The virtual session is conducted following a structured interactive step-by-step approach :
Step 1 : Situational Awareness:
- Designed to establish a company profile on the company, the "problem" process , and the business process improvement objectives being sought
- Preliminary Process Street features and functionalities to remedy the situation, at a high level, are provided
Step 2: Cause and Effect Analysis:
- A cause and effect Fishbone (Ishikawa) analysis is conducted to establish preliminary root causes
- Process Street features and functionalities to address the root causes identified by the Fishbone analysis are provided
- Problem Summary Report is generated and e-mailed to client, see Reports tab for details
Now the deep dive....
Step 3: Impact on Compliance*
- Designed to establish the impact the situation is having on compliance to registered standards
- Process Street features and functionalities to improve compliance specific to each standard and clauses within are provided
- Impact on Compliance Analysis Report is generated and e-mailed to client, see Reports tab for details
Step 4: Process Bottlenecks Analysis
- Designed to establish the bottlenecks, and their root causes impeding the efficiency of the process and suggest solutions for their resolution, enhancing overall productivity
- Process Street features and functionalities to overcome process bottlenecks are provided
- A project plan to implement bottlenecks resolutions is provided at this stage
- Process Bottlenecks Analysis Report is generated and e-mailed to client, see Reports tab for details
Step 5: Process Improvement Analysis
- Designed to establish the issues, and their root causes impeding the functioning of the process and suggest solutions for their resolution, enhancing overall productivity, efficiency and effectiveness
- Process Street features and functionalities to overcome process issues are provided
- A project plan to implement issues resolutions is provided at this stage
- A change management plan to implement the project plan is provided at this stage
- A Prosci ADKAR analysis is included to assess the overall readiness for change and ensure proper adaptation mechanisms are in place.
- Process Improvement Analysis Report is generated and e-mailed to client, see Reports tab for details
Step 6: Process Improvement Methodology Boost*
- Designed to improve the effectiveness of implemented process improvement methodology
- Process Street features and functionalities to boost the implemented process improvement methodology are provided
- Process Improvement Methodology Boost Report is generated and e-mailed to client, see Reports tab for details
Step 7: People-Process-Technology Alignment
- Designed to remedy People-Process-Technology misalignments to ensure the process is strategically positioned to meet corporate objectives
- Process Street features and functionalities appointed to address misalignments are provided
- People-Process-Technology Alignment Analysis Report is generated and e-mailed to client, see Reports tab for details
Step 8: Process Street Benefits
- Designed to provide a correlation between the Process Street features and the potential efficiency gains and improvements to be realized
- Quantification**** of the efficiency gains and improvements with rationalization of the benefits is provided
- Process Street Efficiency Gains and Improvements Summary Report is generated and e-mailed to client, see Reports tab for details
PIE offers several features with numerous benefits:
- Time saving process analysis and reporting
- Covers internationally recognized compliance standards, including: ISO / IEC / ETSI / HACCP / NIST / SA / OHSAS / PCI / ICH / COBIT
- PIE is applicable to any size company in any industry sector
- PIE is applicable to any business process
- Identifies compliance to registered standards compromises and impacts
- Instant real-time identification of potential root causes, issues resolutions, and bottlenecks resolutions
- Deploys recognized analysis methodologies like 5 WHYs, Fishbone (Ishikawa) etc.
- Cuts down on time spent on business analysis
- Provides custom built implementation checklists templates
- Instant real-time identification of Process Street features and functionalities matched with the situation
- Provides tailored project plans, change management plans and Prosci ADKAR recommendations for smooth organizational transitions and improved project outcomes
- No code AI powered agent
- Strategic People-Process-Technology alignment recommendations
- Benefits Lean, Six Sigma, LSS implementations
- Focuses on business process improvement objectives stated
- Prioritizes process Issue resolutions based on importance and process objectives
- Provides 6 detailed reports with summaries of key highlights
- Provides common process issues and bottlenecks with the option to filter or edit
- Provides common factors affecting People-Process-Technology alignment with the option to filter or edit
PIE auto generates reports instantaneously during the consultation: (e-mailed to the client)
1.Problem Summary Report - view sample report
2.Impact on Compliance Analysis Report - view sample report
3.Process Bottlenecks Analysis Report - view sample report
4.Process Improvement Analysis Report - view sample report5.Process Improvement Methodology Boost Report - view sample report
6.People-Process-Technology Alignment Analysis Report - view sample report
7.Process Street Efficiency Gains and Improvements Summary Report - view sample report
Reports Details
1 - Problem Summary Report
• Company Profile
• Process Problems and Issues Reported
• Problem Summary
• Process Street Suggestions Based on Summary of the Situation
• Fishbone (Ishikawa) Cause and Effect Detailed Analysis
• Fishbone (Ishikawa) Cause and Effect Summary Analysis
• Process Street Suggestions Based on the Fishbone (Ishikawa) Analysis
2 - Impact on Compliance Analysis Report
• Process Problems and Issues Reported
• Standards Registrations Considered in Scope
• Impact on Compliance Detailed Analysis
• Impact on Compliance Summary
• Process Street Compliance Improvement Suggestions
3 - Process Bottlenecks Analysis Report
• Common Process Bottlenecks
• Prioritized Process Bottlenecks
• Process Bottlenecks Root Causes
• Process Bottlenecks Resolutions
• Process Street Process Bottleneck Resolution Suggestions
• Process Bottleneck Resolution Project Plan
4 - Process Improvement Analysis Report
• Prioritized Business Objectives
• Common Process Issues
• Prioritized Process Issues
• Process Issues Root Causes
• Process Resolutions
• Prioritized Process Resolutions
• Process Street Process Improvement Suggestions
• Process Improvement Project Plan
• Change Management Plan
• Suggested Prosci ADKAR Activities
5 - Process Improvement Methodology Boost Report
• Prioritized Business Objectives
• Process Improvement Methodology
• Process Street Process Improvement Methodology Boost Suggestions
6 - People-Process-Technology Alignment Analysis Report
7 - Process Street Efficiency Gains and Improvements Summary Report• Common Factors Affecting People-Process-Technology Alignment
• People-Process-Technology Alignment Analysis
• People-Process-Technology Alignment Summary
• Process Street Alignment Support
- Process Street Features Suggested
- Correlated Efficiency Gains and Improvements
- Quantification of the Efficiency Gains and Improvements per Feature
- Overall % Potential Efficiency Gains and improvements
What's Included in the price?
- PIE virtual step-by-step walkthrough and 1:1 consultation with a live business process expert (up to 90 minutes)-see How It Works tab for details
- 7* instantly generated reports emailed to the client instantly - see Reports tab for details
- Post consultation debrief and next steps (up to 60 minutes)
- Process Street custom implementation checklist template
What is the price?
The price is a fixed fee for the items included- please contact us for details
* Depending on scope
Disclaimer and Indemnification Statement
Frequently Asked Questions
Below are most commonly asked questions about PIE. if you did not find your answers here, please contact us and we will be pleased to answer any question you may still have.
PIE considers company size as factor when analyzing processes but is not a determining factor . Understanding this nuance helps tailor the approach to process improvements.
PIE can work with numerous industry sectors, it is currently configured to consider organizations in the following industry sectors:
- Aerospace
- Construction
- Consumer Goods
- Education
- Energy
- Fashion
- Finance and Banking
- Food and Beverage
- Healthcare
- Hospitality and Tourism
- Information Technology (IT)
- Insurance
- Legal Services
- Manufacturing
- Media and Entertainment
- Mining and Metals
- Nonprofit and Social Services
- Pharmaceuticals
- Real Estate
- Retail
- Telecommunications
- Transportation and Logistics
- Waste Management
Yes. PIE is currently configured to analyze processes in the following departments:
- Accounting
- Account Management
- Accounts Payable and Receivable
- Audit and Compliance
- Board of Directors
- Brand Management
- Business Development
- Business Strategy and Analysis
- Call Center Operations
- Client Relations
- Community Engagement
- Compensation and Benefits
- Compliance and Legal
- Contract Management
- Corporate Compliance
- Crisis Management
- Customer Support
- Cybersecurity
- Design and Innovation
- Digital Marketing/Online Marketing
- Employee Onboarding
- Employee Relations
- Employee Separation
- Environmental Management
- Facilities Management
- Financial Planning and Analysis
- Fleet Management
- Health and Safety
- Infrastructure Management
- Inside Sales
- Intellectual Property
- Internal Communications
- Inventory Control
- IT Support and Services
- Leadership Training
- Litigation
- Market Research and Analysis
- Marketing Communications
- Media Relations
- Merger and Acquisition Planning
- Office Management
- Office of the CEO
- Payroll
- Product Development
- Product Marketing
- Production/Manufacturing
- Professional Development Programs
- Project Planning
- Purchase Order Management
- Quality Assurance
- Recruitment and Staffing
- Research Analysis
- Retail Sales
- Risk Management
- Secretarial and Administrative Support
- Shipping and Receiving
- Software Development
- Supply Chain Management
- Training and Development
- Treasury
- Vendor Management
- Warehousing
PIE is configured to to be used with any of the following recognised compliance standards :
(sorted by compliance sector)
Aerospace
- AS9100 - Quality management systems for aerospace industry
Automotive
- IATF 16949 - Quality management system for automotive production
Construction
- ISO 21930 - Sustainability in construction
- ISO 9001 - Used for quality management in construction projects
Energy
- ISO 50001 - Energy management systems
- IEC 61850 - Standards for communication networks and systems for power utility automation
Environmental Management
- ISO 14001 - Environmental management systems
- ISO 50001 - Energy management systems
Financial Services
- ISO 20022 - Electronic data interchange between financial institutions
- Basel Framework - Basel III standards for banking regulations on capital risk, liquidity, and funding
Food Safety
- ISO 22000 - Food safety management systems
- HACCP - Hazard Analysis and Critical Control Points
- BRCGS - Global Standards for Food Safety
- IFS (International Featured Standards) - Food safety and quality assurance standard
Information Security and Information Technology
- ISO/IEC 27001 - Information security management systems
- ISO/IEC 20000 - IT service management
- ISO/IEC 27017 - Cloud security
- ISO/IEC 27018 - Protection of personal data in the cloud
- NIST Cybersecurity Framework - U.S. standards widely adopted internationally
- PCI DSS - Payment Card Industry Data Security Standard
- COBIT - Framework for developing, implementing, monitoring, and improving IT governance and management practices
- GDPR-General Data Protection Regulation-EU
Medical Devices
- ISO 14971 - Application of risk management to medical devices
- ISO 10993 - Biological evaluation of medical devices
Occupational Health and Safety
- ISO 45001 - Occupational health and safety management systems
- OHSAS 18001 - Occupational Health and Safety Standard (being replaced by ISO 45001)
Pharmaceuticals and Healthcare
- GMP (Good Manufacturing Practice) - Standards for pharmaceuticals manufacturing
- ISO 22301 - Business continuity management systems
- ICH Guidelines - International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use
Quality Management
- ISO 9001 - Quality management systems
- ISO 13485 - Medical devices quality management
Social Responsibility and Ethics
- ISO 26000 - Guidance on social responsibility
- SA8000 - Social accountability standard
Telecommunications
- ISO/IEC 14763-2 - ICT cabling systems installation and operations
- ETSI Standards - Various standards from the European Telecommunications Standards Institute
Yes. PIE recognizes Lean , Six Sigma, and lean SIx Sigma process improvement methodologies
Instantly. PIE processes and analyzes the information provided in real-time during the consultation session. The results are provided immediately.
Implementation! Following the analysis and the interpretation of the reports generated, comes implementation. To assist with the implementation of the process improvements provided by PIE, a custom PIE implementation checklist is generated and made available to the client *
* Process Street is required to use the PIE implementation checklist
- PIE virtual step-by-step walkthrough and 1:1 consultation with a live business process expert (up to 90 minutes)-see How It Works tab for details
- 7* instantly generated reports emailed to the client instantly - see Reports tab for details
- Post consultation debrief and next steps (up to 60 minutes)
- Process Street custom implementation checklist template
Absolutely! PIE consultations are conducted live by a business process expert in a virtual setting. The consultation does not require the client to have Process Street installed. The reports generated are provided instantly during the consultation session to the client via e-mail.
The PIE implementation checklist that is automatically generated at the end of the PIE consultation will require Process Street to be used.
To implement the Process Street suggestions provided during the PIE consultation and reports will require Process Street.
PIE is currently configured to consider the following general business process objectives: Cost Reduction / Waste Reduction/ Quality Improvement / Productivity Improvement / Efficiency Improvement / Compliance Improvement / Operational Excellence / Process Optimization / Cycle Time Reduction / Achieve International Standard Registration /Enhance Customer Satisfaction
Yes. PIE is only focused on your company and the process in question. Therefore, the Process Street features and functionalities suggested by PIE are specifically intended to address your situation for that specific process, process issues and root causes and resolutions associated. For each Process Street feature suggested, a purpose and or rationalisation for the suggestion are also provided to support the suggestion .
PIE is designed on improving business processes to achieve or enhance compliance, achieve operational excellence, improve productivity, enhance customer satisfaction, reduce operating costs, reduce waste and improve quality.
Absolutely! PIE will provide carefully crafted project and change management plans to effect the process improvements provided. In addition, the execution of an implementation plan is facilitated through a custom built Process Street implementation checklist* template to be used as a guide during the implementation stage.
* Process Street is required to use the PIE implementation checklist
PIE uses several analysis methods inluding the 5 WHYs root cause analysis method and the Fishbone(Ishikawa) cause and effect analysis technique. These methods help in identifying underlying issues accurately.
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